CLARIFICATION TEXT ON PROCESSING AND PROTECTING PERSONAL DATA

As İLVİ Ayakkabı Deri ve Tekstil Ürünleri Sanayi ve Ticaret Anonim Şirketi (İLVİ hereinafter), we do care about processing and preserving our customers’ personal data as per the provisions of the Law on Protection Of Personal Data numbered 6698 (LPPD hereinafter). We would like to inform our customers about our purpose and methods on collecting and processing our customers’ personal data and our customers’s rights due to the LPPD.

1. Methods of Collecting Personal Data
İLVİ, as the data controller, collects your personal data through verbal, written and/or electronic methods such as official website www.ilvi.com (website herinafter), social media platforms, mobile applications and suchlike means within the framework of our legal obligations due to legislation; in order for purposes such as letting İLVİ’s customers take the advantages of the services of our brands, informing you about our campaigns in case of your approval, recording your suggestions and complaints, upgrading our service standards, determining and applying the business strategies of İLVİ.
2. Processing the Personal Data and Purposes of Personal Data Processing
İLVİ, as the data controller, your personal and/or personal data of special nature we have collected by your approval can be fully or partially collected, recorded, stored, altered, periodically controlled, re-organized, classified, retained for the period of time stipulated by relevant legislation or the purpose for which they are processed, can be shared with/transferred to natural and/or legal persons which are in collaboration with İLVİ or related public institutions and organizations which İLVİ is legally responsible for and/or related 3rd party natural or legal persons residing at home or abroad, in case of the legal or physical necessities due the service through our call centers, written communication channels, social media accounts, mobile communication channels, in-store communication channels and/or every kind of communication channels which are not limited with the channels mentioned above.

We inform you that we may process your personel data in line with LPPD and the relevant legislation in any case, for purposes such as letting İLVİ’s customers take the advantages of the services of our brands, informing you about our campaigns in case of your approval, recording your suggestions and complaints, upgrading our service standards, determining and applying the business strategies of İLVİ.
3. Transfer of Personal Data
İLVİ may share your personal data with group companies, business partners, contractual customers due to our operations and customers we give service, suppliers, audit companies or public institutions and organizations authorized to request these data due to legal obligations and other authorities not limited with 3rd partites mentioned above at home or abroad only with your explicit consent or provided that sufficient and necessary measures within the framework of security and privacy principles stated in LPPD are taken in order for carrying out the company’s activities, providing the collaboration between data owners and customers and/or arranging meetings for this purpose, services, giving opportunities and increasing the quality.
4. The Rights of Data Subject Stated in the Article 11 in LPPD

İLVİ will respond the requests of data subject listed below:

  • to learn whether his personal data are processed or not by İLVİ,
  • to request information if his personal data are processed,
  • to learn the purpose of his data processing and whether this data is used for intended purposes,
  • to know the third parties to whom his personal data is transferred at home or abroad,
  • to request the rectification of the incomplete or inaccurate data, if any,
  • to request the erasure or destruction of his personal data under the conditions laid down in LPPD,
  • to request notification of the operations carried out in compliance with sub-paragraphs (e) and (f) to third parties to whom his personal data has been transferred,
  • to object to the processing, exclusively by automatic means, of his personal data, which leads to an unfavourable consequence for the data subject,
  • to request compensation for the damage arising from the unlawful processing of his personal data,
  • to request a copy of his personal data.

  • 5. Privacy and Security
    İLVİ’s Online Store, requests some personal data (full name, age, interests, e-address, etc.) in order to give a better service to its customers. The data collected on the servers of İLVİ Online Store are only used for periodic campaigns, building special promotion actions due to customer profiles and customer classiffication studies for not delivering the unwanted e-mails within İLVİ Online Store. İLVİ Online Store, does not share, commercially use for any reasons unrelated to business and sell the data collected from the membeship forms with 3rd parties without the customer’s notice and/or explicit consent and/or request.

    Customers’s data can be declared when requested by official authorities and it is an obligation to declare to official authorities as per the mandatory legislation provisions in operation.

    The data provided by a customer on the system can only be reached and edited by the customer himself. It is impossible for another person to reach and change this data. The credit card information requested on the payment page is never stored or retained on the servers of İLVİ Online Store or the companies giving İLVİ service in order to provide maximum security to our precious customers’ who shop on our website. Thus, İLVİ Online Store provides to keep any financial transaction between the bank and your device through an interface.
    6. Use of Cookies
    Cookies are small texts or informations created by our website that are stored in your computer or mobile device either temporarily for that session only or permanently on the hard disk when you visit our website.
    We use cookies in order to make our website easier to use and configure it due to your interests and needs. Websites are able to read and write these cookie files and thus, cookies provide the website to remember important information about you (such as remembering your profile settings) in order for recognizing you and presenting you a website tht suits you more.

    Cookies also help to accelerate your future transactions on our websites. Additionally, we may use cookies in order to understand how visitors use our websites and improve our websites’ design and practicality as well as to collect statistical information on usage of our websites.

    Company Title: İlvi Ayakkabı Deri ve Tekstil Ürünleri Sanayi ve Ticaret Anonim Şirketi
    Address: Halaskargazi Mah. Vali Konağı Cad. Pınarbaşı Apt. 55/A 34371 Şişli / İstanbul / Türkiye
    Telephone: +90 212 234 41 46-47
    MERSİS (Central Registration System) No: 0474066342400001
    Tax Office: Mecidiyeköy
    Tax Number: 4740397023
    e-Mail Address: musterihizmetleri@ilvi.com, global@ilvi.com

    You can contact us anytime by phone at +90 212 234 41 46-47 or via e-mail musterihizmetleri@ilvi.com, global@ilvi.com.